Shipping policy

By shopping with Bush Australia, you agree to the following terms:

Check Your Order

Please inspect your parcel when it arrives. If anything is missing, damaged, or incorrect, let us know within 3 days so we can sort it quickly.

For faulty or defective products, we’ll always assist within a reasonable period after delivery, as per your rights under Australian Consumer Law.

Order Dispatch Times

Please Note:

Selecting Express Post at checkout does not fast-track your order's dispatch. Your order will be packed in the queue it was received.

The Express fee covers Australia Post's faster delivery service only.

Most orders are dispatched next business day (during regular times).

Shipping Rates

Australia

Free Standard Shipping on orders over $120

Orders under $120:

Standard Shipping: $9.00
Carrier: Australia Post

Express Shipping: $15.00

Shipping Timeframes

Within Australia

Express: 1–3 business days (location dependent)

Standard: 2–8 business days (location dependent)

Tracking is sent via email once your parcel is picked up.

Want more info? Check delivery timeframes on the AusPost website.

Carrier: Australia Post